Low-code in HR - how digitalization is changing the work of HR departments

In recent years, the role of HR departments has undergone a profound transformation. From an area primarily associated with personnel services and document management, HR has become a strategic business partner, responsible for developing competencies, building organizational culture, and supporting the achievement of key company goals. In the face of dynamic change, the need to support new technologies is growing, with low-code gaining increasing importance.

What exactly is low-code and why is it gaining importance?

Low-code technology is an approach to application development based on minimal use of traditional programming code. Instead of hand-writing complex formulas, users design applications using graphical interfaces composed of ready-made components and modules – using drag-and-drop. This makes creating new solutions faster, simpler, and accessible even to those without technical skills.
Low-code is a highly flexible solution, allowing not only the creation of new dedicated applications but also their continuous improvement, responding to changing business needs. Whenever the need arises, administrators can independently modify and extend existing functionalities, introduce automation, or integrate systems without involving IT teams. This allows organizations to operate faster, gain greater independence, and effectively adapt tools to current challenges.

Automation - why will it shape the future of HR?

Automation is present in every area of ​​business today, and HR departments are no exception. Low-code is a modern technology that supports it in every dimension. Thanks to it, HR departments can eliminate repetitive and time-consuming tasks while creating personalized processes tailored to the needs of employees and management. Automation frees teams from routine duties, giving them space for strategic action—developing talent, building organizational culture, and fostering innovation. As a result, organizations become more flexible, effective, and better prepared for dynamic market changes.

How does a low-code platform differ from traditional HR support systems?

Traditional HR support systems primarily handle standard HR and payroll processes, such as maintaining personnel files, calculating salaries, and managing employee benefits. These are complemented by tools supporting day-to-day administration, including electronic document flow, time tracking systems, and applications for processing employee applications. Despite their implementation, many areas remain difficult to fully automate, including talent management, employee development and training, onboarding processes, and other procedures dictated by internal company regulations. In practice, this means that HR departments often need to leverage additional solutions to efficiently and comprehensively address all business requirements.

Low-code applications make it possible to create a comprehensive HR center where leave requests, employee data, documents, and communications all operate in one place—no need to jump between different systems and create unnecessary chaos. Modern, scalable low-code platforms allow for faster implementation of new solutions and response to changes, with reduced coding, and therefore lower costs associated with digitalization.
 

What features should modern HR software have?

HR software integrates all management functions into a single platform. Implementing such a solution brings organizations tangible benefits:

• Data centralization – a single database for the entire system means data is entered only once and accessed by all authorized personnel. This allows for easy management, trend tracking, and decision-making based on robust analytics.
• Integration of dedicated applications with existing ERP and domain-specific systems – enables seamless data flow between various tools used within the organization, eliminating the need for manual entry and reducing the risk of errors.
•  Automation of administrative processes – minimizes the time spent on repetitive office work, including document processing, leave requests, periodic medical checkups, and time tracking.
• Streamlining recruitment processes – modern software automates job posting, candidate pre-selection, interview scheduling, and document collection for new employees. It enables monitoring of recruitment progress and ensures a consistent, positive onboarding process.
• Employee development and training – e-learning modules and development path planning systems enable training monitoring, competency assessment, and planning of individual development programs.
• Online internal communication – enables the immediate exchange of information, documents, and notifications between both individual employees and entire teams. This reduces the risk of overlooking important information, accelerates the flow of knowledge within the organization, and supports collaboration between departments, regardless of employees' location.
• Integration with other business systems – the ability to interface with financial, ERP, and domain-specific systems enables full process automation and data consistency across the entire organization.
• Security and compliance – comprehensive employee data protection, including compliance with GDPR requirements.
• Permission management – ​​the ability to precisely define who has access to which data and system functions. This allows for the protection of sensitive information, limiting access to HR documents to authorized individuals, and controlling the actions individual users can perform.

Modern low-code platforms in practice – summary

Low-code technology is transforming the way HR departments operate, enabling the rapid creation and modification of dedicated applications without the need for advanced programming. It enables the automation of repetitive processes, streamlining recruitment and onboarding, improving talent management, and employee development. Modern software integrates all areas of HR management into a single platform, providing a central database, administrative automation, online communication, and data security. As a result, organizations gain flexibility, efficiency, and the ability to quickly respond to changing business needs, making HR a true strategic partner.